LightScribe Support 

Steve Nelson

 You can have my personal support...  Yes even if you have not bought my LightScribe software.


LightScribe Software Testimonial

I am so jaded when it comes to Customer Service these days! I always expect the absolute minimum in quality of help.

I was trying to figure out how to work the LightScribe labeling thing.  I then came across the support contact email on lightscribetoolbox.com. 

I sent an email imagining I might get some form generated (and totally unhelpful) response in a couple of weeks.

But, within MINUTES, I had a personal email from Steve Nelson!!! 

I was completely blown away!!  I described my situation and he and I emailed back and forth over an hour or so and he enabled me to use my LightScribe labels without spending a single additional penny!!! 

I don't think I've ever experienced Customer Service like this in my life!!! 

Amazing!!!

Patti Nivens
www.dancingwithpatti.com



If you have any questions about LightScribe or our LightScribe Software specifically please get in touch using the email address below. I will do all I can to answer them and solve any LightScribe problems you may have.

 

 

For possible answers to the most common questions that are asked please take a look at the FAQ.

 

If you have bought my LightScribe Software, the LightScribe Toolbox Premium, I have recorded 10 Video Training Tutorials. These show you how to get the very best from this fantastic software.


  LightScribe Software Video Training

On top of this...

I can assure you 100%, as long as you have a working LightScribe drive, with the LightScribe Toolbox installed, I guarantee I will have you creating your own beautiful LightScribe labels.

 

 

Steve,

I got tired of trying to get this drive to work. I returned to the store, and exchanged it for a Memorex drive.

IT WORKED FIRST TIME.

I want to thank you for your time and commitment to your product.

It is unusual in this day to get a response to software/hardware problems, but you responded when it obviously was not your problem.

Thanks again.

David Derrickson
Chicago - USA



 

So please don't forget - I'm here to help!

Here's to your LightScribe success!

Further recommended reading:

 

LightScribe DVD Drive

 

LightScribe System Software

 

LightScribe Labeling Software

 

LightScribe Media

 

Better LightScribe Contrast

 

LightScribe Basics

 

7 Steps to lightScribe Success

 

LightScribe Label Software

 

  

   

 LightScribe Software for All Windows XP to 11

Some  of our recent Customer Feedback...

 

 

Steve,  

 

I received the toolbox CD yesterday and Thursday night I burned the first label to a CD. 

 

Burning the label was easy, even for a novice like me.  Everything I needed was in the toolbox. 

 

I am excited about being able to burn directly to the disc!!  No more paper labels for me!!  

 

Thanks for such a priceless toolbox. 

 

Audrey Cato 

Texas - USA 

 

Dear Steve,

Great product and so easy to use. I got more for my money that I was expecting.

Regards, 
Felix Negron
Colt Refining Inc.
Merrimack - USA

 

Steve 

 

As a photographer LightScribe is a marketing tool. Your product has just saved the day! 

 

Sharon Orienter

Rochester - USA

 

Steve,

 

I got the software and it works great, I love it. I made 2 CD’s within the first 1/2 hr after installation.

 

I couldn't be more happy. 

Thanks for the great price too, nowadays money is tight, but 17 dollars for software that includes so much, and so easy to use is worth every penny. 

 

Thanks again. You can quote me if you want.

 

Janet Menchyk - USA


Dear Steve,  

 

Got your product. WOW works great and sooooo easy. Best 17 bucks I have spent in a long time.

 

It works so good I don't need Tec support so I am just sending this Email to say Hello and thanks.

 

Jim  Smith – USA

 

Hi Steve 

  

Thanks for helping me out. I now saved the link in my favourites as you had instructed, and have successfully loaded the software.

 

It is wonderful and easy to use, thanks for making it simple for the non-tekkie! 

 

Don Kiefiuk – USA 

 

Steve

 

Thank you for the professional site. It was a really great experience to see something so easy, direct and informative.

 

The “Big Guys” have missed the point on customer service. You really have hit the mark.

 

Tom Karl – USA

 

Hi Steve,

 

Thanks for the GREAT product. It's products like yours that make using my computer a lot more enjoyable!

 

I was burning my first LightScribe disc label about 20 minutes after I got home.

 

Thanks for the disc tip, the next time I buy disc, I'll be sure to get Verbatim.

 

Dennis Coleman – USA

 

Hi Steve

 

Like you I was expecting to simply use Nero 7 to print LightScribe Labels but oh no!

 

Now thanks to yourself and this superb software I am merrily printing away.

 

Many, many thanks and keep up the great work.

 

George Douglass - UK

 

Steve

 

Product is great; worked exactly as advertised.

 

Money well spent. I’ve been making labels all afternoon. Thanks.

 

Peter Macey – USA

 

Steve,

 

I installed Vista, lost Light Scribe, and could not figure out how to get it back in, even after getting a firmware update for my cd/dvd drive.

 

Installing your stuff put the driver back in and now even my Nero software finds it.  Thanks a bunch!

 

Patrick Davis – USA

 

Steve,

 

Thanks for the email. I have not had a chance to scour it all, but I was able to create a quick disk that looked awesome, so thanks for everything.

 

Your toolbox has everything anyone would ever dream of needing to make some awesome LightScribe labels, I just loved it.

 

I personally think its well worth the investment, 100 times over.

 

Pat Ferrell - USA

 

Hi Steve,

 

I purchased your software and a LiteOn  20x DVD RW Dual Layer Super  Drive.

 

Your software works just great and the LITEON drive burned a magnificent image right out of the box, first try! I couldn't be happier.

Thanks a million.

 

Charlie Scott - USA

 

Hi Steve

 

I have just scribed my 1st CD label - It's idiot proof.

 

If I managed to use it so can anyone! Thank you.

 

Belinda Chalk – UK

 

Steve

 

Very nice package! Exactly what I was looking for!

 

Edward Adams Jr.– USA

 

Hi Steve

 

I am delighted with your software.

 

I wish you a Merry Christmas and a fantastic New Year from us in South Africa.

 

Regards

 

Manfred Ahrensmeier – RSA

 

Steve

I just want to let you know that I received the CD.  I had no problem installing the software.

Thank you for the refund of the LS Download.

It's a pleasure doing business with you. I’ll pass the word around.

Thank You!

Hector Barrientos 

Abilene - USA

 

Steve,

Your software works simply awesome!

I burned a pretty complex background and it was so simple.

I can't wait to get more elaborate with it!

I will recommend this to anyone I know with a lightscribe drive!

Chuck Hammond - USA